Frequently Asked Questions


Have a question? Search our database of frequently asked questions to find the answer you need. If you are still not satisfied with your answer, why not 
contact us ​​and we'll help you out. 
 
 

Delivery

Stofpad offers a fixed nationwide delivery cost of only R65 ..... even better, it's FREE if you spend R600 or more.



Read our Shipping Policy

We have a 2 to 4 days shipping policy, but we will always try to be faster than specified.

If you choose the EFT payment option, your order will only be processed and send out for delivery once the payment has cleared in our account.

Ons het oornag koerier opsies beskikbaar op aanvraag. Kontak ons gerus met enige spesiale versoeke, ons is altyd gewillig om te help.

Payments

We accept all Visa & Mastercard credit or cheque cards through PayFast. We also offer EFT option, Snapscan as well as Zapper.


When making use of EFT payment option, please use your order number as reference and sent proof of payment to hallo@stofpad.com


All the payment transaction pages are secured by approved SSL certificates.

All our credit card payments are handled through a third-party(PayFast), which are well known and authorized providers. Please note that no credit card details are stored on our site.


Read here about our  Privacy Policy.

exchange and refunds

Ons beleid maak voorsiening vir 30 dae om produkte terug te stuur. Indien 30 dae verloop het sedert jou aankope, kan ons ongelukkig nie vir jou ʼn terugbetaling of omruiling aanbied nie.


Read here about our  Refund Policy.